SETTLING IN SERVICES

Our unique "settling in" service specializes in providing customized assistance to relocating employees based on our in-depth, comprehensive needs analysis that we conduct at various stages throughout the relocation process.

Our relocating clients usually require assistance with many or all of the following; based entirely on their needs, our services cover:

Schooling

• Research all Private, Public, Montessori, and Separate schools, and set up appropriate appointments.
• Provide curriculum details, school boundaries, specific programs information and more.
• Research any special requirements based on children's needs.
• Advise clients on testing requirements, enrollment criteria and required documentation.
• Research and investigate higher learning and Adult Education courses.
• Provide information on Language and/or Cultural Training courses.
  Accompany clients to appointments (if desired).

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Daycares/Preschools

• Research licensed daycare and pre-school programs that suit specific children's and families needs, based on proximity to home, scheduling etc.
• Set up appointments for clients to view and visit facilities, and accompany (if desired).
• Evaluate and refer Nanny services.
• Research Summer and other Special Interest camps. Assist with registration.

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Health Care

• Research available Doctors and Specialists accepting new patients, based on client specifications and requirements.
• Explain procedures for medical visits, emergency wards, walk in clinics, local hospitals, specialists.
• Find dentists and eye-care professionals based on client needs, explain payment procedures.

Health Insurance

• Explain purpose and eligibility
• Explain coverage
• Application procedure and documentation
• Procedures for payment

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Financial

Banking & Credit Cards

• Overview of banking system
• Assist with setting up bank accounts, set up appointments, and provide contacts
• Accompany if desired
• Advise on documentation in absence of Social Insurance Number
• Advise on credit situation and contacts if there is no credit rating in Canada

Insurance

• Provide options to enable relocating client to obtain most competitive rate, even with no history in Canada
• Explain various insurance plans - car, house, tenant etc.

Car Lease or Purchase

• Research car dealers - provide options and alternatives to address leasing and buying challenges due to lack of credit rating in Canada

Mortgage Financing & Brokers

• Research Mortgage Financing options for our clients and provide them with recommendations for Mortgage Brokers and financing institutions.

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General and Household Requirements

• We setup all utilities, as well as research and provide information pertaining to any and all household requirements.
  

Emergency Information

• Provide clients with Emergency phone numbers.
• Information on Police and Fire Departments.
• Location of Hospitals and Emergency Services.
• Information on Poison Control.
• Prepare families for emergencies.
  

Utilities

• Set up Telephone, Hydro, Gas and Water services- set up appointments and activation prior to occupancy.
• Research Long Distance phone service providers - provide clients with options and recommendations based on usage and price.
• Provide Cable/Satellite television options, set up appointments and installation.
• Research Internet providers - provide client all options and recommendations.

Transportation

• Research and provide information on all Transportation and Transit Routes for clients as required.

Household Requirements

• Find reputable and reliable contractors for servicing Electrical, Plumbing, Carpentry, Painting and all other General Contractor needs of our clients.
  
• Find Lawn Care and Landscaping services, Cleaning services, Pool services and Snow Removal services for our clients.
  
• Provide information on community recycle and garbage procedure etc.
  
• Provide information and options for Home Security Systems.
  
• Provide information and recommendations on Auto Mechanics and Car Specialists.

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Provincial & Government Requirements

We ensure that our clients are properly informed and relocate to Canada with all the documentation required by Canadian Federal and Provincial authorities. We also assist them with being processed through the Canadian system for Health Care, Drivers License, Vehicle registrations, and Social Insurance Numbers.

Social Insurance Number

• Explain purpose
  
• Procedure, documentation and location
  
• Accompany, if desired, or take documentation to HRDC Office so client can minimize time away from work

Driver's License

• Application procedure, tests involved, restrictions
• Provide copy of Driver's Handbook for written test.
• Book appointment for road test
• Locations of examination centers and documentation required
• Accompany if desired

Vehicle Importation and Registration

• Assist with US and Canadian Customs information relative to importing and properly registering a vehicle in Canada.
  
• Accompany, if requested.

Provincial Health Card

• Explain coverage eligibility and restrictions.
  
• Provide application forms.
  
• Provide information on registering and documents required for processing.
  
• Provide private insurance options to clients for periods of non-provincial coverage.
  
• Accompany, if desired.

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Lifestyle and Recreation

• Provide information on places to visit and see in and around city.
  
• Information on Activities and Establishments for Teens and Children.
  
• Find and recommend appropriate facilities for fitness and other sporting interests, based on client specifications.
  
• Determine and find appropriate programs and venues for family members such as Swimming, Dancing, Skating, Riding, Golfing, etc.
  
• Provide information and options for any Special Interest Activities or Cultural Events.
  
• Highlight and provide information on Places of Worship.
  
• Find Event Planners for clients.
  
• Provide information and available guides and listings for Theatre and Concert events, as well as Dining and other Entertainment.
  
• Based on needs and interests, provide information on Shopping Areas, Malls, and Specialty Stores.
  
• Find and recommend Home Cleaning services.
  
• Find and recommend Interior Decorators.
  
• Research and provide information on Pet Care, Kennels and Veterinarians.
  
• Recommend Auto Dealerships and Mechanics based on client requirements.
  
• Provide information on Auto Storage facilities.

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**This partial list represents the most commonly requested services, but we excel in catering to our clients' special and unique requirements.

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